Privacy Policy

Last updated: April 15, 2026

This Privacy Policy describes how Insofta Development ("we", "us", or "our") collects, uses, stores, shares, and otherwise processes personal data when you access or use our website, products, and services (collectively, the "Service").

This Privacy Policy should be read together with our Terms of Use, Cookie Policy, and Refund Policy.

1. Controller Information

   For the purposes of applicable data protection laws, including the GDPR and UK GDPR where applicable, Insofta Development is the data controller of your personal data.

   Contact: www.insofta.com/support/

2. Data We Collect

   We may collect the following categories of personal data:

   Account Data: name, email address, login details, and other information you provide when creating an account.

   Transaction Data: payment-related information, billing details, and purchase history. Payment card details may be processed by third-party payment providers.

   Content Data: files, images, covers, designs, and other content you upload or submit through the Service.

   Usage Data: IP address, browser type, device information, operating system, referring pages, pages viewed, actions taken, dates and times of access, and similar technical and usage information.

   Communication Data: information you provide when contacting us, including support requests and correspondence.

3. How We Collect Data

   We collect personal data directly from you, automatically when you use the Service, and from third-party service providers such as payment processors, analytics providers, hosting providers, and authentication or security providers.

4. How We Use Data

   We use personal data to operate, provide, maintain, protect, and improve the Service, including to:

   create and manage user accounts; provide mockup generation and related features; process transactions and payments; provide customer support; communicate with you about your account, purchases, and service-related matters; monitor, analyze, and improve performance and usability; prevent fraud, abuse, and unauthorized access; enforce our Terms of Use and other policies; and comply with legal obligations.

5. Legal Bases for Processing

   If you are located in the EEA or UK, we process personal data on one or more of the following legal bases: performance of a contract, legitimate interests, compliance with legal obligations, and consent where required by law.

6. Cookies and Similar Technologies

   We use cookies and similar technologies to operate the Service, remember preferences, maintain security, and, where permitted, analyze usage and improve the Service.

   For more detailed information, please see our Cookie Policy.

7. How We Share Data

   We may share personal data with third-party service providers that help us operate the Service, such as payment processors, cloud hosting providers, infrastructure providers, analytics providers, customer support tools, security tools, and similar vendors.

   We may also disclose personal data where necessary to comply with law, regulation, legal process, or governmental request, to protect our rights or the rights of others, to investigate fraud or security issues, or in connection with a merger, acquisition, reorganization, financing, or sale of assets.

   We do not sell personal data for money. If any activity is considered a "sale" or "sharing" under applicable law, you may have the rights described below.

8. International Data Transfers

   Your personal data may be transferred to and processed in countries other than your own, including countries that may not provide the same level of data protection.

   Where required by law, we use appropriate safeguards for such transfers, including Standard Contractual Clauses or other lawful transfer mechanisms.

9. Data Retention

   We retain personal data for as long as necessary to provide the Service, maintain your account, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce our agreements, and comply with legal, tax, accounting, and regulatory obligations.

10. Data Security

    We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Rights

    Depending on your location and applicable law, you may have the right to request access to your personal data, request correction of inaccurate data, request deletion of your data, object to or restrict certain processing, request portability of your data, and withdraw consent where processing is based on consent.

    To exercise your rights, contact us at: www.insofta.com/support/

12. US Privacy Rights

    If you are a resident of certain US states, including California where applicable, you may have additional rights under state privacy laws, including rights to know, access, delete, correct, and opt out of certain uses of personal data, subject to applicable exceptions and limitations.

13. Children's Privacy

    The Service is not intended for children under 13, or any higher minimum age required by applicable law in your jurisdiction. We do not knowingly collect personal data from children in violation of applicable law.

14. Third-Party Services and Links

    The Service may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies separately.

15. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. The updated version will become effective when posted on the website or otherwise communicated to you, unless stated otherwise.

16. Contact

    If you have questions or requests relating to this Privacy Policy or our data practices, contact us at: www.insofta.com/support/